The InsureTrek blog
How licensing actually works, and everything we ship.
2026
- Release noteContinuing Education Tracking and Reminders
A dashboard that tells you which producers are at risk of missing their CE deadline, reminders that go out on their own, and a self-service view that tells producers exactly what their state wants.
- Release noteTransfers and Offboarding
Move a producer to another agency or off your books entirely, without losing their licensing history.
- Release noteA Knowledge Base Inside InsureTrek
Answers about licensing, appointments, and contracting now live in the app, next to the work.
- Release noteAPI Credentials for Your Agency
Generate and manage your own API keys to connect InsureTrek to the rest of your systems.
- Release noteCost Estimates When You Build a Territory
See what a territory or an assignment change will cost across every producer it touches, before you save it.
- Release noteInsureTrek Mailbox Is Here
InsureTrek Mailbox brings carrier approvals, appointment confirmations, and licensing emails into one shared view for your whole agency team.
- Release noteBetter Reports and Exports
Reorder your CSV columns, export only what you need, and run the heavy reports as background jobs.
- Release noteAppointments, Rebuilt
A rebuilt appointments view, a centralized producer appointments screen, and appointment reports you can run across the whole agency.
- Release noteA New Way to Sign In
Microsoft SSO, a rebuilt sign-in experience, and one-time codes for the moments that need them.
- Release noteDocuments Section Now Live for Agency Admins and Producers
InsureTrek's new Documents section gives agency admins and producers one place to store licensing files, with state, category, and date attached to each file.
- ArticleWho Owns Medicare License Tracking in Your Agency
Medicare license tracking breaks down when no one owns it. See where the process fails and how InsureTrek keeps licenses and appointments current.
- Release noteAssign Territories by Line of Business
Territories and producer assignments now understand lines of business, so a producer can work health in one state and life in another.
- Release noteBatch Apply Is Live for Licensing Admins
Batch Apply is live in InsureTrek. Licensing admins submit new, renewal, and amend applications for many producers in one action and see NIPR errors per item.
- Release noteActivity Timeline
Agency admins can now track every action taken across their agency in one place.
- ArticleWho Owns Multi-State Licensing at Your Agency
Multi-state licensing fails when no one owns each step. See where expansion breaks down and how InsureTrek keeps licenses, appointments, and renewals on track.
- Release noteOnboard Producers Before They're Licensed
Bring a producer into InsureTrek while they're still pre-licensed, then watch the license land on its own.
- Release noteA Home Screen for Every Kind of Producer
Producers, LOA-only producers, and pre-licensed hires each get a home screen built around what they can actually do.
- ArticleWho Owns Producer Activation at Your Agency
Producer onboarding breaks at handoffs between licensing, appointments, and contracting. See where it stalls and how InsureTrek keeps activation moving.
- ArticleWhen a Medicare License Application Stalls
A stalled Medicare license application can cost an agency weeks of selling time. See where licensing breaks down and how InsureTrek keeps it moving.
- ArticleWho Owns License Renewals at Your Agency
A missed renewal costs weeks of lost production. See where license tracking breaks down and how InsureTrek keeps every renewal deadline on schedule.
- ArticleWho Owns Medicare Onboarding Steps at Your Agency
Medicare agent onboarding breaks at handoffs between licensing, appointments, and contracting. See who owns each step and how to fix the gaps before AEP.
- Release noteNotes and Activity on Every Producer
Keep notes on a producer's record, share them with the producer when it helps, and see the full history of what happened and when.
- Release noteWhat a License Will Cost, Before You Apply
See the state fee for an application before you submit it, and what a set of applications will add up to.
2025
- Release noteIndependent Producers: Pay Only When You File
Track your licenses and appointments for free, and pay $7 plus the state fee only when you actually submit an application.
- Release noteAgency Documents, Agreements, and Employment History
Store agency supporting documents, collect agreements during onboarding, and complete employment history without fighting the form.
- Release noteLookup a Producer
Agency admins can now look up a producer's information without adding them to the team.
- Release noteIntroducing: InsureTrek Mobile
Independent Agents can now manage their licenses easier than ever with InsureTrek, available on the mobile web.
- Release noteUplines, Downlines, and Commission Configuration
Onboard a downline agency, invite their admins, and configure commission levels — with the whole hierarchy visible in one view.
- Release noteEligibility: Knowing Before You Apply
InsureTrek checks whether a producer can actually get the license you're about to apply for, and tells you what's in the way.
- Release noteAuto-Renewal, Employment History, and Safer SSNs
Auto-renewal handles more cases, employment history is easier to complete, and admins no longer see full Social Security numbers.
- Release noteRenewal Windows, FINRA Questions, and Branch Agency Billing
More accurate renewal timing, FINRA numbers only where they're needed, and billing for branch agencies.
- Release noteQOL for License Management
Enhanced license overview for producers, better application controls, improved navigation, and important bug fixes.
- Release noteBranch Agency Management
Branch agency support, interface improvements, bug fixes, and enhanced user experience updates throughout July 2025.
- Release noteWeekly Reports and Enhanced Organizational Management
Automated weekly performance reports and improved organizational hierarchy management for upline agencies.
- Release noteEnhanced Organizational Management
New hierarchy features and improved filtering experience for better organizational structure management.
- Release noteCarrier Contracting Comes to InsureTrek
Set up your carriers, onboard through your FMO, and start contracting producers in the same place you manage their licenses.
- Release noteAgency License Amendments and Converting to an Agency
Amend an agency license to add lines of authority, and convert an individual producer account into a full agency.
- Release noteA Faster Way to Sign Up
A rebuilt sign-up flow, promotion codes, and a handful of fixes to invites and magic links.
- Release noteManaging Your Agency's Own Record
Edit your agency details, set your firm type, and refresh the agency's own licensing data from the states.
- Release noteStates That Don't Follow the Rules
Coupled license configurations, superset and subset assignments, and the state-specific behavior InsureTrek now handles for you.
- Release noteAuto-Renewal
Let InsureTrek renew a license for you when the window opens, instead of watching a date.
- Release noteAlerts and Email Preferences
Choose what InsureTrek emails you about, and see what needs attention without opening your inbox.
- Release noteA Few Quick Things
Small changes that add up - making InsureTrek easier to use with one-click answers, simplified assignments, and mobile improvements.
- Release noteThe Producer Portal
Producers get their own login: their licenses, their details, and the ability to apply without going through an admin.
- Release noteNew Producer Home Page and Agency License Enhancements
Rebuilt producer home page with better organization and enhanced agency license functionality.
- Release noteNew Year Quality of Life Improvements
Bug fixes for individual producers and mobile optimization for the new year.
2024
- Release noteBulk Onboarding Revamp and Year-End Improvements
Major improvements to bulk producer onboarding process and various quality-of-life enhancements.
- Release noteBulk Assignment and Finding Who's Unassigned
Assign states to many producers at once, and filter straight to the producers who aren't set up yet.
- Release noteFollow Ups for Manual Application Steps
New Follow Ups feature to track manual steps in applications, plus navigation and filtering improvements.
- Release noteUnified License Management and Quick Filters
Combined license management into one screen with quick filters and enhanced List Builder functionality.
- Release noteAgency Renewals and Email Improvements
Added agency license renewal functionality and improved email notifications and user experience.
- Release noteLicense Amendments and Agency License Improvements
Introducing license amendments and cleaned up Agency Licenses screen for better management.
- Release noteList Builder and Enhanced Reporting
New List Builder feature for filtering and exporting producer data, plus improved auto-renewal timing.
- Release noteEnhanced Producer Management and New Features
Reworked Manage Producers screen with bulk operations, side panel details, and referral program introduction.
- Release noteSearch and Sort Everywhere
Search, sorting, and filters across producers, licenses, renewals, and applications.
- Release noteAppointments
Carrier appointments are now tracked alongside licenses, and refresh from NIPR with the rest of a producer's record.
- Release noteTerritories
Group the states you write in, assign producers to a territory instead of a list of states, and reuse it across your team.
- Release noteOwnership, DRLPs, and Watching for Changes
Record agency ownership and designated responsible licensed producers, and get told when a producer's record changes at the state.
- Release noteCleaner Onboarding: Addresses, Background Questions, and Offboarding
Verified addresses, background questions that remember your answers, and a real way to offboard producers.
- Release noteImproved Producer Management and Performance Enhancements
Reworked producer onboarding, cleaned up navigation, and significant performance improvements across the app.
- Release noteAgency Licenses
Pull your agency's own licenses from NIPR, apply for new states, and renew them in the same place you manage your producers.
- Release noteBilling You Can Manage Yourself
Subscriptions, seats, and payment methods now live in your account instead of an email to us.
- Release noteYour Licenses, Kept Current
InsureTrek reads license and appointment data from NIPR and keeps it current, so what you see is the state's version rather than yours.
- Release noteSelf Service Onboarding
Create your own account from the signup page with your NPN, without waiting on us to set it up for you.