# The InsureTrek blog

> Licensing, compliance, and producer operations guidance from InsureTrek, plus every release note.

All 65Articles 6Release notes 59

## 2026

* Sep 10  
Article[Medicare License Tracking After Onboarding](/blog/Medicare-License-Tracking-Automation)  
Assign ongoing Medicare readiness reviews after onboarding. Separate license changes, carrier evidence, and plan-year requirements so exceptions reach an owner.
* Sep 10  
Article[Multi-State Insurance Licensing: Plan an Agency Expansion](/blog/multi-state-insurance-licensing)  
Turn a new-state expansion decision into a licensing plan. Check producer and agency authority, carrier requirements, launch evidence, and the renewal handoff.
* Sep 10  
Article[Producer Onboarding: Fix the Handoff to Activation](/blog/Producer-Onboarding-Challenges)  
Resolve producer onboarding handoffs with completion evidence, accepted next actions, and a defined activation decision across licensing and carrier teams.
* Sep 10  
Article[When a Medicare License Application Stalls](/blog/Medicare-License-Delay)  
Find the next action on a stalled insurance license application. Check the receipt, state requests, and review status, then confirm Medicare carrier readiness.
* Sep 10  
Article[Who Owns License Renewals at Your Agency](/blog/Insurance-license-renewals)  
Give renewal exceptions a clear owner and backup. Define what finishes the work, what needs escalation, and how another coordinator can take over an open file.
* Sep 10  
Article[Medicare Agent Onboarding: Review a Cohort Before AEP](/blog/medicare-agent-onboarding-challenges)  
Work through a Medicare onboarding cohort before AEP. Separate starting points, investigate incomplete files, and leave the review with assigned next actions.
* Aug 13  
Release note[Continuing Education Tracking and Reminders](/blog/ce-tracking)  
A dashboard that tells you which producers are at risk of missing their CE deadline, reminders that go out on their own, and a self-service view that tells producers exactly what their state wants.
* Aug 10  
Release note[Transfers and Offboarding](/blog/producer-transfers-and-offboarding)  
Move a producer to another agency or off your books entirely, without losing their licensing history.
* Jul 31  
Release note[A Knowledge Base Inside InsureTrek](/blog/knowledge-base)  
Answers about licensing, appointments, and contracting now live in the app, next to the work.
* Jul 18  
Release note[API Credentials for Your Agency](/blog/agency-api-credentials)  
Generate and manage your own API keys to connect InsureTrek to the rest of your systems.
* Jul 15  
Release note[Cost Estimates When You Build a Territory](/blog/territory-cost-estimates)  
See what a territory or an assignment change will cost across every producer it touches, before you save it.
* Jul 1  
Release note[InsureTrek Mailbox Is Here](/blog/introducing-insuretrek-mailbox)  
InsureTrek Mailbox brings carrier approvals, appointment confirmations, and licensing emails into one shared view for your whole agency team.
* Jun 26  
Release note[Better Reports and Exports](/blog/reports-and-exports)  
Reorder your CSV columns, export only what you need, and run the heavy reports as background jobs.
* Jun 23  
Release note[Appointments, Rebuilt](/blog/appointments-revamp)  
A rebuilt appointments view, a centralized producer appointments screen, and appointment reports you can run across the whole agency.
* Jun 11  
Release note[A New Way to Sign In](/blog/sign-in-revamp)  
Microsoft SSO, a rebuilt sign-in experience, and one-time codes for the moments that need them.
* Jun 9  
Release note[Documents Section Now Live for Agency Admins and Producers](/blog/insurance-document-storage)  
InsureTrek's new Documents section gives agency admins and producers one place to store licensing files, with state, category, and date attached to each file.
* May 19  
Release note[Assign Territories by Line of Business](/blog/lob-based-assignments)  
Territories and producer assignments now understand lines of business, so a producer can work health in one state and life in another.
* Apr 22  
Release note[Batch Apply Is Live for Licensing Admins](/blog/batch-apply-producer-license-applications)  
Batch Apply is live in InsureTrek. Licensing admins submit new, renewal, and amend applications for many producers in one action and see NIPR errors per item.
* Apr 18  
Release note[Activity Timeline](/blog/activity-timeline)  
Agency admins can now track every action taken across their agency in one place.
* Mar 3  
Release note[Onboard Producers Before They're Licensed](/blog/pre-licensed-producer-onboarding)  
Bring a producer into InsureTrek while they're still pre-licensed, then watch the license land on its own.
* Feb 26  
Release note[A Home Screen for Every Kind of Producer](/blog/producer-home-screens)  
Producers, LOA-only producers, and pre-licensed hires each get a home screen built around what they can actually do.
* Jan 13  
Release note[Notes and Activity on Every Producer](/blog/producer-notes-and-activity)  
Keep notes on a producer's record, share them with the producer when it helps, and see the full history of what happened and when.
* Jan 8  
Release note[What a License Will Cost, Before You Apply](/blog/cost-before-you-apply)  
See the state fee for an application before you submit it, and what a set of applications will add up to.

## 2025

* Dec 22  
Release note[Independent Producers: Pay Only When You File](/blog/pay-per-application)  
Track your licenses and appointments for free, and pay $7 plus the state fee only when you actually submit an application.
* Dec 19  
Release note[Agency Documents, Agreements, and Employment History](/blog/documents-and-history)  
Store agency supporting documents, collect agreements during onboarding, and complete employment history without fighting the form.
* Nov 12  
Release note[Lookup a Producer](/blog/one-time-lookup)  
Agency admins can now look up a producer's information without adding them to the team.
* Nov 11  
Release note[Introducing: InsureTrek Mobile](/blog/mobile)  
Independent Agents can now manage their licenses easier than ever with InsureTrek, available on the mobile web.
* Oct 24  
Release note[Lists Are Now Reports](/blog/list-reports)  
We've updated our lists features to give you better insights.
* Sep 26  
Release note[Uplines, Downlines, and Commission Configuration](/blog/uplines-and-downlines)  
Onboard a downline agency, invite their admins, and configure commission levels — with the whole hierarchy visible in one view.
* Sep 18  
Release note[Eligibility: Knowing Before You Apply](/blog/license-eligibility)  
InsureTrek checks whether a producer can actually get the license you're about to apply for, and tells you what's in the way.
* Aug 29  
Release note[Auto-Renewal, Employment History, and Safer SSNs](/blog/renewals-and-history)  
Auto-renewal handles more cases, employment history is easier to complete, and admins no longer see full Social Security numbers.
* Aug 14  
Release note[Renewal Windows, FINRA Questions, and Branch Agency Billing](/blog/renewal-windows-and-finra)  
More accurate renewal timing, FINRA numbers only where they're needed, and billing for branch agencies.
* Jul 23  
Release note[QOL for License Management](/blog/license-qol)  
Enhanced license overview for producers, better application controls, improved navigation, and important bug fixes.
* Jul 10  
Release note[Branch Agency Management](/blog/branch-agencies)  
Branch agency support, interface improvements, bug fixes, and enhanced user experience updates throughout July 2025.
* Jun 1  
Release note[Weekly Reports and Enhanced Organizational Management](/blog/weekly-reports)  
Automated weekly performance reports and improved organizational hierarchy management for upline agencies.
* May 1  
Release note[Enhanced Organizational Management](/blog/org-organization)  
New hierarchy features and improved filtering experience for better organizational structure management.
* Apr 25  
Release note[Carrier Contracting Comes to InsureTrek](/blog/agency-contracting)  
Set up your carriers, onboard through your FMO, and start contracting producers in the same place you manage their licenses.
* Apr 17  
Release note[Agency License Amendments and Converting to an Agency](/blog/agency-license-amendments)  
Amend an agency license to add lines of authority, and convert an individual producer account into a full agency.
* Mar 28  
Release note[A Faster Way to Sign Up](/blog/new-signup)  
A rebuilt sign-up flow, promotion codes, and a handful of fixes to invites and magic links.
* Mar 20  
Release note[Managing Your Agency's Own Record](/blog/agency-profile)  
Edit your agency details, set your firm type, and refresh the agency's own licensing data from the states.
* Feb 27  
Release note[States That Don't Follow the Rules](/blog/state-assignment-rules)  
Coupled license configurations, superset and subset assignments, and the state-specific behavior InsureTrek now handles for you.
* Feb 25  
Release note[Auto-Renewal](/blog/auto-renewal)  
Let InsureTrek renew a license for you when the window opens, instead of watching a date.
* Feb 19  
Release note[Alerts and Email Preferences](/blog/producer-alerts)  
Choose what InsureTrek emails you about, and see what needs attention without opening your inbox.
* Feb 7  
Release note[A Few Quick Things](/blog/feb-quick-things)  
Small changes that add up - making InsureTrek easier to use with one-click answers, simplified assignments, and mobile improvements.
* Jan 22  
Release note[The Producer Portal](/blog/producer-portal)  
Producers get their own login: their licenses, their details, and the ability to apply without going through an admin.
* Jan 15  
Release note[New Producer Home Page and Agency License Enhancements](/blog/producer-home)  
Rebuilt producer home page with better organization and enhanced agency license functionality.
* Jan 6  
Release note[New Year Quality of Life Improvements](/blog/new-year)  
Bug fixes for individual producers and mobile optimization for the new year.

## 2024

* Dec 18  
Release note[Bulk Onboarding Revamp and Year-End Improvements](/blog/bulk-onboarding-revamp)  
Major improvements to bulk producer onboarding process and various quality-of-life enhancements.
* Dec 12  
Release note[Bulk Assignment and Finding Who's Unassigned](/blog/bulk-assignment)  
Assign states to many producers at once, and filter straight to the producers who aren't set up yet.
* Nov 28  
Release note[Follow Ups for Manual Application Steps](/blog/follow-ups)  
New Follow Ups feature to track manual steps in applications, plus navigation and filtering improvements.
* Nov 20  
Release note[Unified License Management and Quick Filters](/blog/quick-filters)  
Combined license management into one screen with quick filters and enhanced List Builder functionality.
* Nov 4  
Release note[Agency Renewals and Email Improvements](/blog/agency-renewals-and-emails)  
Added agency license renewal functionality and improved email notifications and user experience.
* Oct 30  
Release note[License Amendments and Agency License Improvements](/blog/license-amendments)  
Introducing license amendments and cleaned up Agency Licenses screen for better management.
* Oct 9  
Release note[List Builder and Enhanced Reporting](/blog/list-builder)  
New List Builder feature for filtering and exporting producer data, plus improved auto-renewal timing.
* Sep 30  
Release note[Enhanced Producer Management and New Features](/blog/new-producer-management)  
Reworked Manage Producers screen with bulk operations, side panel details, and referral program introduction.
* Sep 27  
Release note[Search and Sort Everywhere](/blog/search-and-sort)  
Search, sorting, and filters across producers, licenses, renewals, and applications.
* Sep 24  
Release note[Appointments](/blog/appointments-arrive)  
Carrier appointments are now tracked alongside licenses, and refresh from NIPR with the rest of a producer's record.
* Sep 12  
Release note[Territories](/blog/territories)  
Group the states you write in, assign producers to a territory instead of a list of states, and reuse it across your team.
* Aug 29  
Release note[Agency Ownership, Responsible Producers, and Change Alerts](/blog/ownership-and-drlps)  
Record agency ownership and the responsible producer for each state in InsureTrek, and get told when a producer's record changes at the state.
* Aug 22  
Release note[Cleaner Onboarding: Addresses, Background Questions, and Offboarding](/blog/onboarding-details)  
Verified addresses, background questions that remember your answers, and a real way to offboard producers.
* Aug 20  
Release note[Improved Producer Management and Performance Enhancements](/blog/2408-01)  
Reworked producer onboarding, cleaned up navigation, and significant performance improvements across the app.
* Jul 29  
Release note[Agency Licenses](/blog/agency-licenses)  
Pull your agency's own licenses from NIPR, apply for new states, and renew them in the same place you manage your producers.
* Jul 16  
Release note[Billing You Can Manage Yourself](/blog/billing-and-subscriptions)  
Subscriptions, seats, and payment methods now live in your account instead of an email to us.
* Jun 27  
Release note[Your Licenses, Kept Current](/blog/license-sync)  
InsureTrek reads license and appointment data from NIPR and keeps it current, so what you see is the state's version rather than yours.
* Jun 25  
Release note[Self Service Onboarding](/blog/self-serve-onboarding)  
Create your own account from the signup page with your NPN, without waiting on us to set it up for you.
